Preserving Customer Experience while Reducing Fraud

An innovative American financial technology company needed to find a way to combat waves of fraudsters using synthetic identities to mass register fraudulent new accounts and request loans that were never paid.
A few obstacles stood in their way:

  • Stopping fraud without negatively impacting customer experience.
  • Account and promo abuse overwhelmed their insourced fraud model.
  • They needed to keep providing loans fast without interruption.

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 41%reduction in false positives.
  • 320+fraud rings detected.
  • 5xreview efficiency improvement.
  • DataVisor’s model cost tens of thousands less than an in-house build.
  • Our platform visualized fraud insights enabling swift action.
  • Installing DataVisor took less than two weeks, stopping fraud fast.
[BNPL Case Study] Improving CX and Catching More Fraud in POS Finance

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About DataVisor

DataVisor is the AI-native real-time decisioning engine for fraud and financial crime prevention.
As AI transforms both fraud attacks and fraud defense, DataVisor helps financial institutions, payment providers, and digital businesses detect, investigate, and stop sophisticated and previously unseen threats in milliseconds across billions of transactions. Combining adaptive machine intelligence, consortium intelligence, and emerging agentic AI capabilities, DataVisor enables organizations to modernize fraud operations, improve customer experience, and stay ahead of rapidly evolving financial crime. DataVisor is trusted by leading financial institutions, payment innovators, Fortune 500 enterprises, and digital businesses worldwide.