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Case Studies

Airline Defeats Ticketing Fraud and ATO with DataVisor

A leading global airline needed to combat bot-scripted ticketing fraud and stop account takeover and loyalty program fraud.

Fraudsters were causing the airline several problems:

  • Scripted bots bulk buying tickets hurt revenue and customer experience.
  • Using compromised accounts to redeem points and buy tickets.
  • Evolving fraud patterns kept bad actors step ahead.

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 53%
    additional fraud captured
  • 113K
    hours saved per year.
  • 79%
    detection accuracy.
  • DataVisor’s Advanced Machine Learning platform proactively captured fast-evolving bot attacks by taking a holistic view to analyze orders in real time.
  • Web session logs, cross-account linkages, digital fingerprints, profile info, and behaviors were analyzed to surface even the most stealthy fraud patterns.
  • DataVisor’s Device Intelligence SDK for mobile and web collected real-time intelligence from mobile apps and web browsers to uncover malicious activities targeting mobile devices and webpages.
Airline Fraud

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About DataVisor

DataVisor is the AI-native real-time decisioning engine for fraud and financial crime prevention.
As AI transforms both fraud attacks and fraud defense, DataVisor helps financial institutions, payment providers, and digital businesses detect, investigate, and stop sophisticated and previously unseen threats in milliseconds across billions of transactions. Combining adaptive machine intelligence, consortium intelligence, and emerging agentic AI capabilities, DataVisor enables organizations to modernize fraud operations, improve customer experience, and stay ahead of rapidly evolving financial crime. DataVisor is trusted by leading financial institutions, payment innovators, Fortune 500 enterprises, and digital businesses worldwide.