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Case Studies

Airline Defeats Ticketing Fraud and ATO with DataVisor

A leading global airline needed to combat bot-scripted ticketing fraud and stop account takeover and loyalty program fraud.

Fraudsters were causing the airline several problems:

  • Scripted bots bulk buying tickets hurt revenue and customer experience.
  • Using compromised accounts to redeem points and buy tickets.
  • Evolving fraud patterns kept bad actors step ahead.

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 53%
    additional fraud captured
  • 113K
    hours saved per year.
  • 79%
    detection accuracy.
  • DataVisor’s Advanced Machine Learning platform proactively captured fast-evolving bot attacks by taking a holistic view to analyze orders in real time.
  • Web session logs, cross-account linkages, digital fingerprints, profile info, and behaviors were analyzed to surface even the most stealthy fraud patterns.
  • DataVisor’s Device Intelligence SDK for mobile and web collected real-time intelligence from mobile apps and web browsers to uncover malicious activities targeting mobile devices and webpages.
Airline Fraud

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About DataVisor

DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe

DataVisor is the world’s leading fraud and risk management platform that enables organizations to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time. Its comprehensive solution suite combines patented machine learning technology with native device intelligence and a powerful decision engine to provide protection for the entire customer lifecycle across industries and use cases.

Winning the Fight Against Fraud and AML Year After Year