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NASA FCU Centralizes and Upgrades Fraud Intelligence to Take Down Digital Fraud

NASA Federal Credit Union, which boasts 240,000 members and $5.4 billion assets under management, faced rising digital fraud attacks as a side effect of their growth.

They needed to address a few issues to tackle these fraud attacks:

  • Decentralized fraud management structure disrupting team communication
  • Disjointed systems that led to data silos
  • Inability to accommodate increasing fraud cases
  • Existing fraud platform unable to scale with their growth

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 40%reduction in manual review alert volume.
  • 85%reduction in manual review time.
  • 20%reduction in manual review time.
  • DataVisor added a centralized intelligence hub for a holistic view of fraud attacks across the customer journey
  • NASA FCU adopted DataVisor’s advanced machine learning models to detect emerging fraud patterns in real time
  • The DataVisor platform improved NASA FCU’s rules engine and utilization of third-party and in-house data to maximize efficiency
NASA FCU Case Study|NASA FCU Case Study|NASA FCU Case Study

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About DataVisor

DataVisor is the AI-native real-time decisioning engine for fraud and financial crime prevention.
As AI transforms both fraud attacks and fraud defense, DataVisor helps financial institutions, payment providers, and digital businesses detect, investigate, and stop sophisticated and previously unseen threats in milliseconds across billions of transactions. Combining adaptive machine intelligence, consortium intelligence, and emerging agentic AI capabilities, DataVisor enables organizations to modernize fraud operations, improve customer experience, and stay ahead of rapidly evolving financial crime. DataVisor is trusted by leading financial institutions, payment innovators, Fortune 500 enterprises, and digital businesses worldwide.