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NASA FCU Centralizes and Upgrades Fraud Intelligence to Take Down Digital Fraud

NASA Federal Credit Union, which boasts 240,000 members and $5.4 billion assets under management, faced rising digital fraud attacks as a side effect of their growth.

They needed to address a few issues to tackle these fraud attacks:

  • Decentralized fraud management structure disrupting team communication
  • Disjointed systems that led to data silos
  • Inability to accommodate increasing fraud cases
  • Existing fraud platform unable to scale with their growth

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 40%reduction in manual review alert volume.
  • 85%reduction in manual review time.
  • 20%reduction in manual review time.
  • DataVisor added a centralized intelligence hub for a holistic view of fraud attacks across the customer journey
  • NASA FCU adopted DataVisor’s advanced machine learning models to detect emerging fraud patterns in real time
  • The DataVisor platform improved NASA FCU’s rules engine and utilization of third-party and in-house data to maximize efficiency
NASA FCU Case Study|NASA FCU Case Study|NASA FCU Case Study

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About DataVisor

DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.

DataVisor is the world’s leading fraud and risk management platform that enables organizations to respond to fast-evolving fraud attacks and mitigate risks as they happen in real time. Its comprehensive solution suite combines patented machine learning technology with native device intelligence and a powerful decision engine to provide protection for the entire customer lifecycle across industries and use cases.

Winning the Fight Against Fraud and AML Year After Year