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Case Studies

Food Delivery App Stops Promo Abuse and Buyer-Seller Collusion

A global online food ordering and delivery platform with over 100 million monthly active users and in more than 20 countries needed to maintain their rapid expansion but prevent buyer-seller collusion.

This collusion caused several headaches for the app:

  • Existing fraud solutions couldn’t scale or catch unknown fraud.
  • They needed real-time decisioning on massive data volumes.
  • Their rapid expansion uncovered new sophisticated collusion.
  • The existing solution caused friction for existing customers.

The Results

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

60%

Reduction in Fraud Losses

The Results

  • 300%detection uplift.
  • 60%of fraudsters caught at registration.
  • $6mannual savings in fraud losses in USD.
  • DataVisor’s unsupervised machine learning captured bot-registered malicious accounts early at the registration stage and uncovered buyer-seller collusion.
  • Real-time detection supported highly qualified presumptions of safety with low latency.
  • Their new proactive solution ensured the business could get immediate results without the need for historical data and labels, and deliver a frictionless experience for good users.
Food Delivery Unicorn Uses DataVisor for Fraud-Free Global Expansion

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About DataVisor

DataVisor is the AI-native real-time decisioning engine for fraud and financial crime prevention.
As AI transforms both fraud attacks and fraud defense, DataVisor helps financial institutions, payment providers, and digital businesses detect, investigate, and stop sophisticated and previously unseen threats in milliseconds across billions of transactions. Combining adaptive machine intelligence, consortium intelligence, and emerging agentic AI capabilities, DataVisor enables organizations to modernize fraud operations, improve customer experience, and stay ahead of rapidly evolving financial crime. DataVisor is trusted by leading financial institutions, payment innovators, Fortune 500 enterprises, and digital businesses worldwide.