What’s inside?
This practical assessment helps fraud, AML, and risk leaders evaluate whether their current case management platform iare ready for the future of fraud investigations.
- How to identify the biggest sources of investigation drag.
- Why traditional case management struggles to keep pace with modern financial crime.
- Where AI delivers the greatest value across the investigation lifecycle.
- The characteristics shared by high-performing investigation teams.
- What investigators gain from an AI-native investigation platform.
- A comprehensive DataVisor Case Management Platform Overview and capability checklists
Chapter 1
Why Case Management Matters More Than Ever
Fraud and AML leaders have spent the last decade investing heavily in detection. More data. More models. More rules. More alerts.
But when an alert is generated, many investigation teams still operate much the same way they did years ago: gathering information across multiple systems, manually documenting findings, routing cases between teams, and reconstructing narratives after the investigation is complete.
As a result, improvements in detection often create an unintended consequence: more work for investigators. The symptoms are familiar.
- Analysts spend more time gathering data than analyzing it.
- Alert queues grow faster than teams can review them.
- Fraud and AML investigations operate in separate systems with limited shared context.
- New threats are identified faster than workflows can adapt.
- Compliance documentation becomes a separate project after the investigation ends.
Individually, these issues seem manageable. Together, they create a compounding effect that slows investigations, increases operational costs, and makes it harder to identify complex financial crime.
The institutions seeing the greatest improvements today aren't necessarily generating fewer alerts. They're reducing the friction between alert generation and investigator action.
The assessment in the next chapter will help you identify the biggest constraints in your current case management process and where modernization efforts are likely to deliver the greatest impact.
Chapter 2
What's Slowing Your Investigations?
A Case Management Health Check
Most case management challenges don't appear overnight. They emerge gradually: a growing alert queue, longer investigation times, increasing analyst workloads, or mounting pressure to improve efficiency without adding headcount. The challenge is that these symptoms often point to deeper operational issues that aren't immediately visible.
Use the following assessment to identify where friction exists in your investigation process. For each statement, assign a score:
What You'll Walk Away With
After reading this guide, you'll be able to:
✓ Assess the maturity of your current case management process.
✓ Identify where investigators lose time and why.
✓ Understand how AI supports—not replaces—human investigators.
✓ Recognize the capabilities that define modern case management.
✓ Build a stronger business case for investigation modernization.
✓ Evaluate case management platforms with greater confidence.
Year-After-Year,
the Industry’s Choice
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